Logging Data

Companies are required by law to provide personnel with a method for recording requests by consumers to be placed on the company's own do-not-call list, and personnel must have a way to check numbers against that list.  Do Not Call Sentry™ provides those tools.

In addition to consumer do-not-call requests, there are three other types of data which can be logged against phone numbers.  They are exemption from the federal do-not-call requirements.  While recording do-not-call requests is required by law, the logging of exemptions is optional, but if your personnel log that information, it will open call windows that would otherwise not be available to them.

There are three types of exemptions which can be logged into Do Not Call Sentry™:

INQUIRY - when a person makes an inquiry of your firm, it opens a 3-month calling window during which you may contact them by telephone, even if they are listed on the National Registry.

PAST CONTRACT - people with whom you have had a transaction (listing agreement, buyer agency agreement, purchase/sale, or mortgage origination) in the past 18 months can be called.  The 18-month period begins with the "end" of the transaction (for example, the settlement date, or the expiration of your listing)

WRITTEN PERMISSION - if a consumer gives your firm 'written permission' to call a specific number, that overrides a consumers placement on the National Registry.  Written permission can be given electronically, but the law is very particular here.  Check with your company to find out what constitutes legal "written permission"

Do Not Call Sentry™ automatically records the name of the user who logs any data and the date and time.

That's it!  You will find that Do Not Call Sentry™ is fast, easy, and accurate.  But it only works if you use it!  Protect yourself from the $11,000 mistake by checking every number, every time.